Terms and conditions

Terms of delivery
1.1 All offers, orders and agreements Osmostore.nl to the exclusion of any other terms and conditions of these Terms and Conditions apply. 1.2 Accepting an offer or placing an order implies that you accept the applicability of these conditions. 1.3 The provisions of these conditions can be waived, in which case the other provisions shall remain in force only in writing. 1.4 All rights and claims, as in these conditions and any further agreements for Osmostore.nl are made, are also stipulated for Osmostore.nl hired by intermediaries and other third parties.
2.1 All offers are without engagement and Osmostore.nl Osmostore.nl expressly reserves the right to change prices, especially when this is necessary due to (legal) regulations. 2.2 A contract is only concluded after acceptance of your order by Osmostore.nl. Osmostore.nl to refuse or to attach certain conditions to the delivery, unless expressly stated otherwise. If an order is not accepted, Osmostore.nl this within ten (10) days after receipt of the order.
3.1 The prices are in euros including VAT but excluding postage. For shipping costs, see the respective products. 3.2 Payment shall be made without the rebates and / or compensation, unless otherwise agreed in writing. Upon delivery of the goods 3.3 Payment can also be made by deposit of the total amount in advance to our bank account. Upon receipt of payment, the goods will be sent. 3.4 If payment, regardless of the cause is omitted and we for collection have relinquished our claim, all costs will be borne by the purchaser with a minimum of 15% of the total, and are you a late fee of 2% per month on the outstanding amount. 3.5 If the prices of the products increased in the period between the order and its execution, you are entitled to cancel or terminate within ten (10) days after notification of the price increase by Osmostore.nl. Agreement the order
4.1 Parquet and laminate floors are not in stock. Deliveries can be made within one (1) month. Plank floors are made to measure for you and therefore have a delivery time of plus or minus four (4) working weeks, unless otherwise specified by Osmostore.nl. 4.2 If we can not deliver by their absence and / or other products, we will have extra freight and storage costs. 4.3 Delivery of the products is the first door on the ground floor, unless otherwise agreed in writing.
4.4 The consumer has the right to terminate the agreement if it is not delivered within 30 days. Charge and without notice
5.1 The ownership of the goods is transferred only if you have what you're under any agreement Osmostore.nl have paid. The risk in respect of the products at the time of delivery to you.
6.1 You have the obligation to investigate whether the products meet the agreement on delivery. 6.2 If it is established that the products do not comply with the agreement, Osmostore.nl has the option to replace them with new products or to refund the invoice value. Them the products on their return 6.3 If you do not wish to purchase a product for any reason, you have the right to return the product. Within 14 working days after delivery to Osmostore.nl Returns are in that case only be accepted if the packaging and the contents of the product is undamaged, not exposed to excessive humidity, or otherwise exposed to harmful external influences also applies that the costs for returns are at your expense.
7.1 For misunderstanding, mutilation, delays improper transmission of orders and messages resulting from the use of the Internet or other communication between you and Osmostore.nl or between Osmostore.nl and third parties, as it relates to the relationship between you and Osmostore.nl, Osmostore.nl is not liable unless it is a case of intent or gross negligence of Osmostore.nl. extent there
8.1 Without prejudice to its other rights, has Osmostore.nl case of force majeure the right, at its discretion, to suspend the execution of your order or the agreement without judicial intervention, by informing you in writing to parts and without Osmostore.nl liable for any damages, unless this would be unacceptable. the circumstances to standards of reasonableness and fairness 8.2 Force majeure shall mean any failure can not be allocated because it is not due to her fault Osmostore.nl and not under the law, legal treatment or according to generally accepted for its account
9.1 the normal manufacturer's warranty provided by the manufacturer of the product supplied. Rests on all goods 9.2 Improper handling of the products supplied may void the warranty. 9.3 Failure to follow the (processing) specified by the manufacturer may void the warranty.
10.1 If by Osmostore.nl whether or not deviate from these conditions for any length of time allowed, shall not affect its right to demand. Immediate and strict compliance with these conditions You can never do any right by virtue of the fact that Osmostore.nl these conditions smoothly. 10.2 In the event with any applicable law, violate one or more provisions of these terms or any other agreement with Osmostore.nl the provision will lapse and will be replaced by adopting a new by Osmostore.nl lawful condition. 10.3 Osmostore.nl is authorized to make use of third parties. Use in the execution of your order (s) 10.4 There Osmostore.nl is in no way involved in the processing of the goods is Osmostore.nl for any direct or indirect loss resulting from this processing. Liable in any way 10.5 The goods delivered by Osmostore.nl working under the influence of fluctuations in temperature and / or humidity. Damages resulting from a structural high or low temperature and / or humidity is outside our responsibility and is therefore not eligible for compensation. 10.6 All rights, obligations, offers, orders and agreements to which these conditions apply, including these conditions, only Dutch law. 10.7 All disputes between parties will be submitted to the competent court in the Netherlands.

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